Insourcing

Integrated NHS Insourcing Support

At Friends Medical Service, we go beyond traditional insourcing. While most providers offer standalone weekend services, we deliver fully integrated support across the entire clinical pathway — weekdays and weekends.

By embedding additional staff and resources into daily operations, we help NHS partners:

• Increase capacity for complex procedures
• Reduce waiting times with extended 7-day coverage
• Streamline patient care through seamless collaboration

Why Partner With Us?

As a trusted independent healthcare provider, we work under NHS contracts to:

• Treat over 4 million patients annually
• Deliver care closer to patients’ homes
• Maintain 99% patient satisfaction (NHS Friends & Family Test)

Our People Drive Excellence

From seasoned clinicians to rising talent, we invest in our teams through:

• Continuous professional development
• Recognition and reward programmes
• A supportive, flexible work environment

Accredited & Trusted

We hold key framework agreements, including:

• National Flexible Framework for On-Site Surgical & Medical Capacity (Ref: F/044/OSMCS/21/IB)
• Wales Framework Agreement for Clinical, Surgical & Diagnostic Procedures
• Health Trust Europe – Total Workforce Solutions III (2025/S 000-016120)